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Frequently Asked Tenant Questions
A: Unless otherwise specified in your lease, rent is due on the 1st of each month.
A: Payments can be made online through your tenant portal using a bank draft or credit card. Alternatively, checks or money orders can be mailed or delivered to our office. Please note, we do not accept cash payments.
A: Maintenance requests can be submitted anytime through your tenant portal at Clover Property Management.
A: For emergencies, call our 24/7 Emergency Maintenance Hotline at 949-468-6570.
A: We aim to address repairs promptly, with most completed within 7 days or less.
A: In the last 60-90 days of your lease, you will have the option to renew or extend. If you choose not to renew, a 60-day written notice is required. We will then provide move-out instructions to ensure a smooth transition.
A: We work to process security deposit refunds quickly. If the property is left clean, undamaged, and in good condition, your deposit will be refunded promptly. However, if repairs, cleaning, or make-ready work is required, it may take up to 30 days to process the refund. Providing a forwarding address and leaving the property in excellent condition ensures a faster refund process.
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